Open 8 am - 5 pm | Mon - Sat

+971 54 380 0832


Open 8 am - 5 pm | Mon - Sat

+971 54 380 0832


Help Center

For Renters

  • How does Kitchens on Rent work?

    Kitchens on Rent connects you with available home kitchens for rent. Once you fill out the booking form You will be sent available kitchen listings near your location, all you need to do is make reservations and enjoy cooking in a fully-equipped kitchen.

  • Can I rent a kitchen for a specific date and time?

    Yes, you can make a reservation for the desired date and time that suits your cooking needs.

  • What amenities are provided in the rented kitchens?

    The amenities vary depending on the kitchen, but most listings include basic cooking appliances, utensils, and cleaning supplies. You can check the listing details which are sent to you once the booking is done for specific amenities.

  • Are the rented kitchens clean and hygienic?

    Yes, we expect our kitchen owners to maintain clean and hygienic conditions in their kitchens. We encourage renters to leave the kitchen in the same condition they found it.

  • Can I invite guests to cook with me in the rented kitchen?

    The policies regarding guests may vary depending on the kitchen owner. Please check the listing details or contact us for any restrictions or additional charges.

  • Is there a minimum or maximum rental duration?

    The rental duration is flexible, and it may vary from kitchen to kitchen. Some owners may have minimum or maximum rental duration requirements. Check the listing details for specific information.

  • What if I need to cancel or reschedule my reservation?

    Our cancellation and rescheduling policies are outlined in our terms and conditions. Please review the policies before making a reservation. In case of any issues, contact our customer support for assistance.

  • How secure is my personal information?

    We take the privacy and security of your personal information seriously. We have implemented robust security measures and comply with relevant data protection regulations. Please refer to our privacy policy for more details.

  • Are there any specific kitchen equipment or appliances available in the rented kitchens?

    Yes, our rented kitchens are fully equipped with essential appliances such as stovetops, refrigerators, microwaves, and basic cooking utensils.

  • Can I store my groceries or personal cooking utensils in the rented kitchen?

    No, our rented kitchens are not fully equipped at the moment with essential appliances such as stovetops, refrigerators, microwaves, and basic cooking utensils. We are in process of implementing the same and once we are ready we will notify all our renters.

  • What happens if there are maintenance issues or equipment malfunctions during my rental?

    In case of any maintenance issues or equipment malfunctions, please notify our customer support immediately, and we will strive to resolve the issue promptly to ensure a smooth cooking experience for you.

  • Can I request specific amenities or features in the rented kitchen, such as a dishwasher or oven?

    Yes, you can specify any specific amenities or features you require in the rented kitchen during the booking process, and we will try our best to accommodate your requests based on availability.

  • Are there any restrictions on the types of recipes or cuisines I can prepare in the rented kitchen?

    There are no specific restrictions on the types of recipes or cuisines you can prepare in the rented kitchen. You have the freedom to explore and cook a wide variety of dishes based on your preferences as you will be getting notification of only such Kitchens which matches your requirements.

  • Can I extend my rental duration if I need more time for cooking or meal preparation?

    Yes, if you need more time for cooking or meal preparation, you can request an extension of your rental duration, subject to availability. Additional charges may apply for the extended period.

  • Is there a maximum number of people allowed in the kitchen during the rental?

    The maximum number of people allowed in the kitchen during the rental depends on the size and capacity of the specific kitchen. Please refer to the kitchen listing for any specified limitations.

  • Are there any additional charges or fees beyond the rental rate?

    The rental rate includes the cost of using the kitchen space and basic amenities. However, there may be additional charges or fees for optional add-ons or services, such as specialized equipment or cleaning services, which will be clearly communicated during the booking process.

  • Can I book multiple kitchen rentals at the same time?

    Yes, you can book multiple kitchen rentals simultaneously if you require multiple kitchen spaces for your cooking needs. Our platform allows you to manage and book multiple reservations conveniently.

  • Is there any assistance available if I need help or have questions during my rental?

    Absolutely! Our dedicated customer support team is available to assist you throughout your rental period. You can reach out to us via phone, email, or live chat, and we'll be happy to address any questions or concerns you may have.

For Kitchen Owners

  • How can I list my kitchen on Kitchens on Rent?

    To list your kitchen, Click here and process your application providing the necessary details about your kitchen, including location, amenities, and availability.

  • Can I set my own rental rates?

    Yes, as a kitchen owner, you have the freedom to set your own rental rates based on factors such as location, amenities, and demand. However, we can provide guidance and insights on competitive pricing to help you optimize your earnings.

  • How do I manage reservations and availability?

    Once your kitchen is listed, you will receive notifications of reservation requests. You can review and accept or decline them based on your kitchen's availability.

  • What should I provide in my listed kitchen?

    We recommend providing basic cooking appliances, utensils, and cleaning supplies to ensure a convenient experience for renters. You can customize the amenities based on your kitchen's offerings.

  • How do I receive payments for renting my kitchen?

    We handle the payment process on your behalf. Renters make payments through our secure platform, and we transfer the funds to your designated account.

  • How much control do I have over the rental terms and conditions?

    As a kitchen owner, you have the ability to set your own terms and conditions, including availability, house rules, and any additional requirements you may have.

  • Can I restrict certain types of cooking or ingredients in my kitchen?

    Yes, as a kitchen owner, you have the right to set restrictions on specific cooking methods or ingredients in order to maintain cleanliness, and safety, or comply with any regulations or cultural considerations.

  • What happens if there is damage to my kitchen during a rental?

    We encourage renters to treat the kitchen with care and respect. In case of any damages, we have a dispute resolution process to address such issues. Refer to our terms and conditions for more information.

  • Can I offer additional services or experiences to renters?

    Yes, you can enhance the rental experience by offering additional services such as cooking classes, recipe suggestions, or local culinary recommendations. You can mention these offerings in your listing.

  • How do I handle key exchange with renters?

    The process of key exchange may vary. You can coordinate with renters to arrange a convenient and secure method for key pick-up and return, such as a lock box or in-person handover.

  • How do I handle cleanliness and sanitation in my kitchen before and after each rental?

    As a kitchen owner, it is your responsibility to ensure proper cleanliness and sanitation before and after each rental. We recommend following standard hygiene practices, including thorough cleaning of surfaces, utensils, and equipment, and maintaining a clean environment for the next renter. The renters will have the responsibility of handing over the kitchen space in the same condition as it was at the time of receiving it.

  • Can I provide cooking utensils, pots, and pans for renters to use?

    Yes, you should provide cooking utensils, pots, and pans for renters to use. Having well-equipped kitchens with the necessary cooking tools can enhance the renter's experience and convenience. Along with your chances of earning more by doing so.

  • How can I manage the availability calendar for my kitchen on the platform?

    You can easily manage the availability calendar for your kitchen through our platform's dashboard. You can update the calendar to reflect your kitchen's availability based on your convenience. Otherwise, you always can reach us with your request well in advance.

  • Can I set specific rules or guidelines for renters using my kitchen?

    Yes, you have the flexibility to set specific rules or guidelines for renters using your kitchen. These can include instructions for appliance usage, cleanliness expectations, and any specific requirements or limitations you may have. And it's always better to be clear on expectations while you are applying for onboarding with us.

  • What happens if there is damage to my kitchen or equipment during a rental?

    We have a comprehensive insurance policy in place to cover potential damages to your kitchen or equipment during rentals. In the event of damage, please notify us immediately, and we will guide you through the necessary steps to resolve the issue and initiate any insurance claims if required.

  • How can I manage communication with renters and coordinate logistics if needed?

    Our platform provides a messaging system that allows direct communication between kitchen owners and renters. You can use this feature to communicate with renters, coordinate logistics, and address any questions or concerns they may have.

  • What should I do if a renter cancels their reservation at the last minute?

    If a renter cancels their reservation at the last minute, please inform us as soon as possible. We will handle the situation and assist in finding an alternative solution. Our cancellation policy will guide any necessary refund or rescheduling procedures.

  • Are there any insurance requirements for renting out my kitchen?

    While we have comprehensive insurance coverage, it is recommended that you also have appropriate insurance coverage for your kitchen space. This helps protect your assets and ensures you are adequately covered for any unforeseen events. We can provide guidance on insurance options that best suit your needs.

  • How can I promote my listing to attract more renters?

    We offer various marketing and promotional tools to help you attract more renters to your listing. This includes optimizing your listing with appealing photos, highlighting unique features of your kitchen, and utilizing social media platforms and other marketing channels to reach a wider audience. We can provide guidance and support in creating effective promotional strategies.

  • What should I do if there is a dispute with a renter regarding cleanliness or damage?

    In the event of a dispute with a renter regarding cleanliness or damage, please notify us immediately with detailed information and any supporting evidence. We will assess the situation, mediate between the parties involved, and take appropriate action to resolve the dispute. Our priority is to ensure a fair and satisfactory resolution for all parties.

Still looking for few more answers? Do write to us by clicking below!


Of Renter(s)

    Providing accurate and truthful information when making inquiries, reservations, and bookings on the platform.
    Treating the rented kitchen with respect, adhering to any rules, restrictions, or requirements set by the kitchen owner.
    Using the kitchen and its equipment responsibly, ensuring proper care and cleanliness during the rental period.
    Adhering to the agreed-upon rental duration, arriving and leaving the kitchen on time as scheduled.
    Respecting the privacy and security of the kitchen owner, not sharing any sensitive information without permission.
    Promptly reporting any damages or issues encountered during the rental period to the kitchen owner and the platform.
    Complying with all legal and safety regulations related to the use of the kitchen and food preparation.
    Respecting the terms and conditions, policies, and guidelines set by the platform and following the platform's dispute resolution process if necessary.
    Promptly reporting any damages or issues encountered during the rental period to the kitchen owner and the platform.
    Providing feedback and reviews about the rented kitchen and the overall rental experience, helping other users make informed decisions.

Of Kitchen Owner(s)

    Providing accurate and detailed information about their kitchen, including location, amenities, and availability.
    Ensuring the cleanliness and maintenance of the kitchen, providing a safe and functional environment for renters.
    Setting reasonable rental rates and adhering to the pricing policies of the platform.
    Clearly communicating any specific rules, restrictions, or requirements for renters using their kitchen.
    Responding promptly to inquiries, reservation requests, and messages from potential and confirmed renters.
    Ensuring the security of the kitchen and its equipment, implementing appropriate measures to prevent damage or theft.
    Cooperating with the platform to facilitate a smooth rental process, including key exchange, access arrangements, and any necessary documentation.
    Handling the cleaning and maintenance of the kitchen after each rental, ensuring it is in a clean and ready-to-use condition for the next renter.
    Being open to feedback and reviews from renters, and addressing any concerns or issues raised promptly and professionally.
    Providing feedback and reviews about the renter and the overall renting experience, helping other kitchen owners make informed decisions.

We wish you a happy, memorable and safe cooking experience